06/13/09 100 W - + 8 - 8 911 Hang-Ups are a Problem in Many Areas


Today's News & Observer features a Triangle Troubleshooter feature about 911 hang-ups. When there's no emergency, notes Raleigh-Wake ECC Directory Barry Furey, they account for 10 to 11 percent of incoming calls. Last year, the ECC dispatched law enforcement officers to 16,184 such calls, including 13,000 in Raleigh. Furey offers some tips, such as not programming 911 into your phone's speed dial. And what should you do when you accidentally dial 911? Stay on the line, and advise your mistake. And if your dog, cat, or other non-human companion does same? No advice is given there. Read the entire article.







  
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