07/28/13 157 W - + 2 - 3 Raleigh-Wake County Emergency Communications Center Training Academy Receives Recertification

Press release. The Raleigh-Wake Emergency Communications Center has received recertification of its Training Academy from the Association of Public-Safety Communications Officials (APCO) International. Of the more than 6,100 9-1-1 centers throughout the United States, only 45 have qualified for this honor. "The APCO Project 33 Agency Training Program Certification is a formal mechanism for public safety agencies to certify their training programs as meeting APCO American National Standards (ANS)," according to APCO. “Building and implementing a successful agency training program requires many resources and a good deal of dedication. Submitting for certification demonstrates the agency's commitment to training and to meeting national standards. Receiving certification for a training program is a major accomplishment for the agency, its staff and the community it serves." The certification covers both the three-month-long formalized classroom training required for all new recruits as well as continuing education programs for veteran employees.

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